Individual Game Tickets
Due to the situation in regards to the Coronavirus (COVID-19), the Ontario Hockey League has cancelled the remaining 2019/20 regular season schedule and playoffs.
Refunds have been processed for tickets purchased for the three cancelled regular season games. These refunds have been processed by the Activa Box Office at the Aud.
If your tickets were purchased by credit card, the refund has been applied to the original credit card on which the payment was made. If your payment was made by debit/ cash the refund will be made by the City of Kitchener by cheque. The processing of these refunds has been completed. Please allow until the end of May 2020 for cheques to arrive by mail.
*Additional fees may apply |
TICKET PURCHASE INFORMATION
PHONE: (519) 578-1570 or 1 (800) 265-8977
ONLINE: kwtickets.ca
| IN PERSON: | |
| Activa Box Office at The Aud*
400 East Ave. Aud Hours:
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Centre in The Square Box Office
101 Queen St. N. Centre in the Square Regular Hours: Weekends: The Centre in the Square box office is open two hours in-advance of a show.
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GROUP TICKETS
Create lasting memories with your coworkers, teammates, family and friends and enjoy the excitement of Kitchener Rangers hockey.
More Information > Group Tickets
TO ORDER GROUP TICKETS, CALL:
Zach Foss (519) 576-3700 ext. 238
Email: zfoss@kitchenerrangers.com
Ticket Ownership, Policy and Fan Safety
SEASON TICKET OWNERSHIP
The subscriber of each season ticket is the person, company or organization indicated at the box office through the account number on the ticket(s). This is the person to whom all communications will be directed. To change an account’s name or address, please contact The Aud at 519-741-2200 x5265. Management reserves the right to renew and/or cancel season tickets.
TICKET STUBS
Ticket stubs must be retained throughout the game to allow ushers to verify the holder’s proper seat location. Ticket price includes applicable taxes and surcharges. Tickets are non-refundable. Game time and team subject to change without notice. Ticket is void when declared, by the season ticket holder, lost or stolen. The use of audio recorders, flash photography, video recording devices and laser pointers is prohibited. Professional photography requires written permission of management. Management reserves the right to renew and/or cancel season tickets. They may also refuse admission or expel from the premises any person whose presence or conduct is deemed objectionable. The ticket holder grants permission to the CHL (and its teams, designees and agents) to utilize the ticket holder’s image, likeness, actions and statements whether individually or in a crowd, in any live or recorded audio, visual, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (or activities carried on in connection therewith) in any medium or context without further authorization or compensation. Ticket holder acknowledges all risks incidental to any game or event and hereby agrees to assume same. Strobe lighting may be used during event. Holder consents to a reasonable examinations of his/her person and effects to ensure compliance with all applicable laws, by-laws and facility regulations and rules. Kitchener Memorial Auditorium Complex Box Office 519-578-1570 or 1-800-265-8977.
SEASON TICKET HOLDER VIP CARD
As a valued Kitchener Rangers Season Ticket Holder, show your VIP Card at any of the vendor participants listed on your card to receive your discount. Card is included with your season ticket package. The card is valid only during the season it is issued. Your 2017-18 VIP Card expires August 31, 2018.
FAN SAFETY
Please remember that the puck travels at high speeds and occasionally leaves the playing surface. Protective netting has been placed at both ends of the ice to increase safety but please give your full attention to the game at all times.