Rangers are hiring – Communications Manager

The Kitchener Rangers are hiring a Communications Manager.

To produce and deliver the internal and external communications for the Kitchener Rangers.

The Kitchener Rangers are seeking an experienced communications professional. This individual will be an integral part of our in-house team who will consistently deliver creative communications solutions that represent the Rangers brand.

The Communications Manager will work with business operations staff to conceptualize and execute compelling content across all Rangers lines of business. The role requires the candidate to be a highly skilled writer, interviewer and creative thinker who can connect concepts with business objectives in a fast paced exciting environment.


Editorial Content
Preparation and distribution of all editorial content, including but not limited to game day magazines and programs, media and season ticket holder releases and notices, newsletters, website, alumni news, events and team and league programing. Conduct and transcribe interviews with players, hockey operations staff, alumni and community partners as needed. Create quality and original content on daily/weekly basis.

Social Media
Build and maintain the Rangers social community presence (Facebook, Twitter, Instagram, Youtube etc.)

Responsible for the social monitoring, listening, and moderation activities for the Kitchener Rangers social communities on multiple platforms. Work closely with staff, customer service, and other stakeholders to manage community moderation, engagement and growth efforts. Provide detailed reporting on the Kitchener Rangers social content analytics and optimization.

Respond to industry trends in social and new media reporting and distribution, ensuring that the Kitchener Rangers platforms speak to fan demands, while maintaining consistent branding voice and best practices.
Create and maintain content for social and digital channels. Activate marketing programming, collaborate with staff (Marketing, Events & Sponsorships) to coordinate and implement best practices with a focus on emerging technologies and capitalizing on current trends.

Press Releases/Support Materials
Create and distribute external and internal communications to Rangers media partners, community, alumni, subscribers, sponsors and other stakeholders. Produce content for speeches, game day scripting, event scripting, hall of history descriptions, reports, letters, applications and more.

Game-Day Reporting
Create, publish and communicate all game day messaging and editorial content via social media, web, video, press releases and print material. Keep fans up-to-date on all the pre, during and post game happenings. Write reports and summaries of all exhibition, home and away games during the season and post-season

Video and Hosting
Lead content generation and come up with innovative ideas while working closely with video production staff. Platforms include, but are not limited to, in-game, web, social and broadcasts. Host and be the spokesperson as needed for interviews, features and radio/tv broadcasts.

Diploma or Degree – journalism, communications or a related field.

Social Media – Understanding/experience in social media management across a variety of platforms.

Hockey Knowledge – Knowledge of major junior hockey and proper reporting techniques and vernacular  

English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Time-management – Knowledge of organization’s and management’s principles involved in strategic planning, resource allocation, leadership and coordination of people and resources.

Interpersonal Skills – Ability to develop and maintain effective relationships with persons and groups directly or indirectly involved in the planning, maintenance, operation, and daily development of the Kitchener Rangers Hockey Club.

Writing and Speaking – Communicating effectively as appropriate for the needs of the audience.

Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate.
Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one for the organization
Coordination and Time Management – Adjusting actions/schedule in relations to others’ actions and to ensure deadlines are met.
Ability to multi task, work irregular hours and meet deadlines – Ability to work irregular hours including nights and weekends during the hockey season to ensure deadlines are met.
Must be a hard-working, creative, outgoing, ambitious professional who can take the initiative and/or be directed
Proficient in MS Office XP
Must have a valid driver’s license and vehicle
Must have a keen sense of confidentially
Video experience is not necessary but preferred
Published content is not necessary but preferred


Health benefits
Group RRSP program
Season tickets
Some seasonal weekends and evening, is required

Cover letter, resume and samples or your work (if possible) may be sent via email to, faxed to 519-576-7571, or dropped off in person during regular business hours (M-F 9:30am – 1pm and 2-5pm) to the Rangers main reception (Entrance off of Parking Lot A, Kitchener Rangers Office, The Aud, 400 East Avenue, Kitchener, ON)

Deadline to apply is Monday, May 25.
Only those selected for interviews will be contacted.

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