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Season Ticket Members

We hope everyone in #RTown is safe and healthy and we look forward to seeing you again at The Aud.

For more information regarding your season tickets please visit our FAQ page or contact info@kitchenerrangers.com.

 

Warming House - Season Ticket Wait List

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This program provides an opportunity for fans in our community to enjoy the fast-paced action of Rangers hockey throughout the season. Please note that for those individuals interested in purchasing new season tickets or adding to the number of seats you currently have, the Warming House has been instituted to assist with that process. Introduced in the 2004-05 season, the Warming House assists with the management of issuing new season tickets.  If you are interested in purchasing season tickets, join the Rangers Warming House today.  

HOW TO JOIN THE WARMING HOUSE

  1. Download your registration form mail or drop off to the Kitchener Rangers office at 1963 Eugene George Way, Kitchener, ON N2H 0B8 or fax to (519) 576-7571, or email to caubin@kitchenerrangers.com.
    Telephone inquires may be directed to our front administration office at (519) 576-3700.
  2. Deposit $100 to join – up to four (4) seats
  3. Once a deposit is received you will be placed on the Warming List
  4. When season ticket space becomes available, individuals on the Warming List are called in the date order of when the deposit was received
  5. Deposit is applied to season ticket cost at this time
  6. Cancel your spot at any time – receive a full refund
  7. If you decline an offer of season tickets but wish to remain on the Warming House, a $25 administration fee will be charged per account.

 

Renewal and Benefits

 

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NEW BENEFITS AS OF 2021-22 SEASON

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ENHANCED VIP CARD | REWARDS AND REFERRAL PROGRAM | EXCLUSIVE IN-GAME PROMOS | EXCLUSIVE AUCTIONS | DISCOUNTED CHLTV PRICING FOR AWAY GAMES

 

PLUS:
  • Avoid game day line-ups
  • Exclusive skating party & autograph session with the Kitchener Rangers players*
  • Newsletters
  • First opportunity to purchase playoff tickets
  • Playoff pricing discounts
  • Free home exhibition games after Labour Day, if scheduled*

*Dependant on Health & Safety Guidelines

Ticket Ownership, Policy and Fan Safety

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SEASON TICKET OWNERSHIP

The subscriber of each season ticket is the person, company or organization indicated at the box office through the account number on the ticket(s). This is the person to whom all communications will be directed. To change an account’s name or address, please contact The Aud at (519) 741-2200 x5265. Management reserves the right to renew and/or cancel season tickets.

TICKET STUBS
Ticket stubs must be retained throughout the game to allow ushers to verify the holder’s proper seat location. Ticket price includes applicable taxes and surcharges. Tickets are non-refundable. Game time and team subject to change without notice. Ticket is void when declared, by the season ticket holder, lost or stolen. The use of audio recorders, flash photography, video recording devices and laser pointers are prohibited. Professional photography requires the written permission from management. Management reserves the right to renew and/or cancel season tickets. They may also refuse admission or expel from the premises any person whose presence or conduct is deemed objectionable. The ticket holder grants permission to the CHL (and its teams, designees and agents) to utilize the ticket holder’s image, likeness, actions and statements whether individually or in a crowd, in any live or recorded audio, visual, or photographic display or other transmissions, exhibition, publication or reproduction made of, or at, the event (or activities carried on in connection therewith) in any medium or context without further authorization or compensation. Ticket member acknowledges all risks incidental to any game or event and hereby agrees to assume the same. Strobe lighting may be used during the event. Ticket Member consents to reasonable examinations of his/her person and effects to ensure compliance with all applicable laws, by-laws and facility regulations and rules. Kitchener Memorial Auditorium Complex Box Office (519) 578-1570 or 1 (800) 265-8977.

SEASON TICKET MEMBER VIP CARD
As a valued Kitchener Rangers Season Ticket Member, show your VIP Card at any of the vendor participants listed on your card to receive your discount. The card is included with your season ticket package. The card is valid only during the season it is issued.

FAN SAFETY
Please remember that the puck travels at high speeds and occasionally leaves the playing surface. Protective netting has been placed at both ends of the ice to increase safety but please give your full attention to the game at all times. Health and Safety questions regarding COVID-19 will be updated on our FAQ page.

 

Mobile Ticketing

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The Kitchener Rangers are excited to provide you with more details regarding our move to digital ticketing this year, as mentioned in our previous communications. We are moving in line with other organizations and keeping on top of industry standards by processing less paper and putting power in the hands of our loyal fans.

Mobile ticketing is the safest, quickest and most cost-effective way for you to receive your tickets. With this new process Rangers fans are in control and can store tickets on their Apple or Android device, transfer tickets to friends/family/staff/clients at the push of a button and manage their own account.

The flexibility, security and convenience that mobile ticketing presents are only a few of the many benefits you as a Kitchener Rangers fan can expect to experience moving forward.

Mobile tickets use email or text messaging to send tickets directly to your device after purchase and are optimized for display. Mobile ticketing will reduce frequent issues related to printed tickets including theft, shipping delays, lost tickets etc.

In order to reap the benefits of Rangers Mobile Ticketing, season ticket members must possess a smartphone (apple/android) and have access to the internet. If you do not use a smart device, or, if you have any questions about mobile ticketing or the upcoming season, please contact Zach Foss at zfoss@kitchenerrangers.com or 519.576.3700 x238.

Please keep an eye on your inbox over the next few weeks for further information on Kitchener Ranger’s mobile ticketing and for details on processing final season ticket payments.

Thank you for your ongoing support of the Kitchener Rangers Hockey Club. We are excited to welcome you back to The Auditorium for the 2021-22 Kitchener Rangers season.

Online Account Access

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CHECK YOUR ACCOUNT ONLINE

First-time online user? Click here
Have your customer number and PIN handy (located on your invoice).

Returning online subscriber? Click here
Have your email and password available.

 

Box Office Hours

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Click here for box office hours.

 

 

Address Change

Submit the form below if you wish to update your address information on your account.

This form is for Kitchener Rangers Season Ticket or Waiting List members only. You must provide your account number in order for us to complete your request.
  • This field is for validation purposes and should be left unchanged.

 

 

 

Email Change

Submit the form below if you wish to update your email information information on your account.

This form is for Kitchener Rangers Season Ticket or Waiting List members only. You must provide your account number in order for us to complete your request.
  • This field is for validation purposes and should be left unchanged.

 

 

 

Facility Upgrade

The Kitchener Rangers are pleased to announce the City of Kitchener has procured Athletica Sport Systems to upgrade the board & glass system in the Dom Cardillo Arena.

The Ontario Hockey League has adopted a policy for facilities to upgrade to a National Hockey League approved board & glass system by the 2021 season. The City of Kitchener continues to demonstrate its ongoing commitment to player & spectator safety by completing this initiative by the beginning of the 2019-20 season.

The new system has cutting-edge technology, featuring:
–    Soft Cap on top of the boards that absorb 96% more force than standard systems
–    Acrylic shielding with one-of-a-kind impact-absorbing design
–    Shielding and board systems flex upon impact easing strain on player’s bodies
–    Curved acrylic on ends of benches

 

 

Smoke Free Ontario Act

The Smoke Free Ontario Act prohibits smoking, including tobacco and cannabis, whether it be recreational or medicinal, and vaping in any public area within 20 metres of the perimeter of a City-owned property line.

Effective June 1, 2019 a NO RE-ENTRY POLICY will be implemented for all special events at The Aud. This will include Kitchener Rangers games beginning in the 2019-20 season. For more information on the Smoke Free Ontario Act, click here.

 

 

By-Laws

By-Laws are available to all Kitchener Rangers Season Ticket Members. If you wish to receive a copy of the By-Laws please contact Christy Aubin at caubin@kitchenerrangers.com or call our office at (519) 576-3700.

 

 

Annual Report

Please contact Christy Aubin at caubin@kitchenerrangers.com with any questions.

 

 

Annual General Meeting

The AGM was held virtually on November 23rd.